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Betting Rules

These betting rules explain the general terms that apply when you place bets with King Johnnie Casino. They are intended to help players in Australia understand how bets are placed, accepted, settled and reviewed. Product-specific rules, promotional terms, applicable laws and information displayed on the relevant betting page may also apply.
King Johnnie Casino operates under licences issued by the Isle of Man Gambling Supervision Commission (issued 2 March 2023) and the Curaçao Gaming Authority, with SSL encryption and monthly RTP and RNG testing.

1. About these rules

These rules apply to betting activity available through King Johnnie Casino, unless a particular game, market, promotion or service has its own terms. By opening an account, accessing a betting service or placing a bet, you should read and understand the rules that apply to that activity. If there is an inconsistency between these general rules and a specific product rule, the specific rule may apply to the relevant product.

The words bet and wager refer to a request to stake funds on a game, event, market or outcome. Stake means the amount risked on a bet. Odds are the price shown for a possible outcome, while a selection is the outcome chosen by the player. A result is the official outcome used to settle a bet. The information shown on the website, including markets, odds, rules and availability, may change before a bet is accepted.

  • You must be legally permitted to gamble online in the place where you are located.
  • You must provide accurate, current and complete account information.
  • You must use your own account and must not allow another person to place bets through it.
  • You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
  • You are responsible for checking the details of a bet before submitting it.

2. Placing and accepting bets

Before placing a bet, check the selected game or event, market, outcome, odds, stake and any other details displayed on the confirmation screen. A bet request may be rejected, delayed or unavailable for technical, legal, risk-management or other operational reasons. Showing a market or price does not necessarily mean that the bet will be accepted.

A bet is generally treated as placed only after it has been accepted and recorded in the account or betting history. The confirmation information should be retained for your records. If you do not receive a confirmation, check your account history before attempting to place the same bet again. Repeated submissions may create more than one accepted bet where the system has processed each request.

Your responsibility when placing a bet

  1. Review the bet slip carefully before confirming the wager.
  2. Confirm that the stake is the amount you intend to risk.
  3. Check whether the bet is single, multiple, combination, in-play or subject to another bet type.
  4. Confirm that the selected odds and outcome are correct.
  5. Check the account balance and ensure that you can afford the stake.
  6. Keep a record of the confirmation or transaction reference shown in your account.

If a bet is placed using your account credentials, it may be treated as authorised by you unless there is evidence of a system issue or another recognised reason for review. You should keep your password, device and account access secure. Notify the relevant support team through the contact options displayed on the website if you believe your account has been accessed without permission.

3. Odds, results and settlement

Odds may be displayed in a format that shows the potential return, the profit, or both. The applicable odds and calculation method are the ones shown and accepted at the time the bet is placed, subject to any correction required under these rules. A displayed price can be changed or removed before acceptance. The potential return does not guarantee that a bet will win or that a particular result will occur.

Bets are settled using the result and settlement method applicable to the relevant game, event or market. Results may be based on an official result, an official statistic, the outcome recorded by the relevant event authority, or another reliable source identified in the product rules. The first official result may not always be final if the responsible authority later corrects an obvious error or issues an accepted amendment.

Common settlement principles

  • A winning bet is settled according to the accepted odds and the applicable market rules.
  • A losing bet normally results in the stake being retained in accordance with the bet terms.
  • A void bet is treated as not having been made and is generally handled according to the applicable product rules.
  • Where an event, game or market is cancelled, abandoned, postponed or materially changed, the relevant rules determine whether a bet is settled, voided or otherwise adjusted.
  • For multiple or combination bets, the treatment of one void or unresolved selection may affect the whole bet.
  • For in-play betting, delays between an event occurring and information appearing on the website may affect the availability or acceptance of a bet.

You should not assume that a market remains open after an outcome appears likely. Bets submitted after a result, during a suspension, or after a material change may be reviewed and may be voided where the rules allow. A bet can also be reviewed if it was accepted using an obvious pricing, display or system error.

4. Errors, cancellations and disputes

Reasonable care is taken to provide accurate markets, odds, results and account information. However, errors can occur because of technical faults, communication delays, incorrect data, human input, third-party information or other circumstances. If an obvious error affects a bet, King Johnnie Casino may take appropriate action under the applicable rules. This may include correcting the error, voiding the affected bet, recalculating a settlement or taking another fair and lawful step.

Examples of a possible obvious error include an incorrectly displayed price, a market showing an outcome that is not available, an incorrect event description, a duplicated market, or a bet accepted after the relevant event or outcome was already known. The treatment of an error depends on the nature of the error, the product rules and the circumstances of the bet. The existence of an error does not automatically mean that a bet will be settled in the way most favourable to the player.

Cancellations and account reviews

A bet cannot usually be changed or cancelled simply because you have changed your mind. Cancellation may be possible only where the applicable product rules allow it or where a technical or operational issue requires action. If a bet or account is placed under review, settlement or account activity may be delayed while the relevant information is checked. Reviews may consider account security, identity, payment activity, responsible gambling concerns, suspected misuse, technical records and compliance requirements.

If you believe that a bet has been recorded, settled or displayed incorrectly, review the bet history and keep the relevant details. Raise the issue through the support channel available on the website, including the bet reference where one is shown, the date and time, the market or game, the stake and a clear explanation of the concern. Complaints are considered using the available account, transaction and system records together with the applicable rules.

  • Do not provide another person with access to your account while a complaint is being reviewed.
  • Keep screenshots, confirmation messages and other relevant records where possible.
  • Provide truthful information and respond to reasonable requests for clarification.
  • Allow time for the matter to be assessed, particularly where third-party results or technical records are required.
  • Further review or escalation may be available under the complaint process described on the website.

5. Responsible and lawful betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, and set personal limits before you begin. Do not chase losses, borrow money to gamble, or continue betting when you feel upset, pressured or unable to stay in control.

  • Set a budget for gambling and do not exceed it.
  • Take regular breaks and avoid spending longer than planned on the website.
  • Do not gamble under the influence of alcohol or other substances.
  • Keep gambling separate from essential household expenses.
  • Use available account controls, breaks, deposit settings or self-exclusion options where appropriate.
  • Seek independent support if gambling is causing stress, financial difficulty or problems in your relationships.

King Johnnie Casino may apply account, transaction or betting restrictions where required by law, responsible gambling obligations, security procedures or operational considerations. Such measures may include refusing a bet, limiting access to a product, requesting information, suspending an account or closing an account in accordance with the applicable terms. These rules do not remove your responsibility to follow Australian law or any other law that applies to you.

The rules on this page may be updated when services, laws, technology or operating procedures change. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. Before placing a bet, read the current general rules and any specific terms shown for the relevant product.