$6,000 + 200 Kash Spins
Responsible Gaming
Our responsible gaming approach
King Johnnie Casino is committed to promoting a safer and more informed gambling environment for Australian players. Responsible gaming means treating gambling as entertainment, deciding how much time and money you can afford to spend, and stopping when your limits have been reached. No gambling activity is risk-free, and outcomes are determined by chance rather than skill or certainty.
You should only gamble with money that is available after essential expenses, such as rent, bills, food, transport and other commitments, have been paid. Gambling should never be funded with borrowed money, money set aside for household needs, or money needed to meet financial obligations. It is also important not to chase losses. A loss cannot be recovered by continuing to gamble, and further play may increase the amount lost.
Our responsible gaming information is intended to help you make careful decisions before and during play. It does not remove the normal risks associated with gambling. You remain responsible for checking your own circumstances, using available account controls and seeking assistance if gambling starts to affect your wellbeing, finances, relationships or daily life.
- Gamble for entertainment, not as an income source.
- Set a budget before you begin and do not exceed it.
- Decide how long you will play before starting.
- Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or other substances.
- Never chase losses or increase spending to try to recover money.
- Keep gambling separate from essential household spending.
- Ask for help early if gambling no longer feels easy to control.
Practical ways to stay in control
A plan made before gambling is easier to follow than a decision made during play. Consider setting both a financial limit and a time limit. A financial limit can cover the amount you are prepared to lose in a session or over a chosen period. A time limit can help prevent gambling from taking over other activities, responsibilities or rest.
Use the account responsible gaming features available to you, where offered. These may include deposit limits, spending limits, loss limits, session reminders, reality checks, temporary breaks or account closure. The available options and the way they operate may vary. Review the information displayed in your account and choose controls that match your circumstances.
Limits are most effective when they are realistic and set before you start playing. Do not treat a limit as a target to spend. If you set a limit and reach it, stop gambling rather than looking for another payment method or opening another account. You can also reduce temptation by removing saved payment details, staying away from gambling content for a period and asking a trusted person to support your plan.
Taking a break or closing an account
If you need time away from gambling, consider using a temporary break or account restriction where available. A longer break may be appropriate if you are finding it difficult to stop, repeatedly exceeding your budget or thinking about gambling throughout the day. Account closure or self-exclusion can provide a stronger barrier when a temporary pause is not enough.
A request to close or restrict an account should be made clearly through the available account or support process. Do not create another account to continue gambling during a break or self-exclusion period. If you believe you may be at risk of doing so, seek help from a recognised gambling support service and involve someone you trust.
Recognising when gambling may be a problem
Problem gambling can develop gradually. It may not always be obvious to the person gambling, or to the people around them. There is no need to wait for a serious financial loss before asking for help. Early support can make it easier to understand what is happening and choose practical steps.
- Gambling for longer or spending more than you originally intended.
- Trying to win back money that has already been lost.
- Feeling restless, irritable or anxious when attempting to stop.
- Thinking about gambling frequently or planning daily activities around it.
- Hiding gambling activity, losses or account transactions from family or friends.
- Borrowing money, selling possessions or missing payments to fund gambling.
- Using gambling to escape stress, loneliness, sadness or other difficult feelings.
- Neglecting work, study, family, health, sleep or other responsibilities.
- Arguing with people close to you because of gambling.
- Feeling guilt, shame or regret after gambling but continuing to play.
- Opening additional accounts or using different payment methods to avoid limits.
- Trying repeatedly to stop or cut down without being able to do so.
If any of these signs apply to you, stop and review your gambling rather than trying to manage the concern by playing more. Consider applying a restriction immediately, closing your account and speaking with a qualified support service. You can also tell a trusted friend, family member or health professional what is happening. Support is available for people affected by their own gambling and for people affected by someone else’s gambling.
Protecting yourself and others
Keep your account information secure and do not allow another person to use your account. Do not share passwords, one-time security codes or payment details. If you think another person has accessed your account, change your security information and use the available account support process as soon as possible.
Gambling accounts should be used only by people who meet the applicable legal age and identity requirements. Never encourage a child or another person who is not legally permitted to gamble to use an account, place a bet or watch gambling activity as a substitute for participation. Parents and carers should use device, payment and account controls to reduce access by children.
Avoid gambling when your judgement may be affected by alcohol, drugs, medication, severe tiredness or strong emotions. These conditions can make it harder to follow a budget, recognise losses or decide when to stop. If gambling is causing conflict, financial pressure or emotional distress, take a break and seek independent assistance.
We may take steps required by applicable law, account rules or safer gambling procedures when there are concerns about account activity, age, identity, payment use or a player’s ability to gamble safely. We may ask for information or apply restrictions where appropriate. These measures are designed to support compliance and player protection, but they are not a substitute for personal limits or professional advice.
Getting help and making a request
If gambling is affecting your finances, mental health, relationships or ability to manage everyday life, consider speaking with a qualified gambling counsellor or another health professional. Australian support services can provide confidential information, counselling and practical guidance. Gambling Help Online and other recognised support organisations may be able to assist, including people who are concerned about a family member or friend. Check the relevant service’s current website for available support options.
When contacting King Johnnie Casino about responsible gaming, explain clearly what you need. You may ask about available limits, a temporary break, account closure, self-exclusion or general safer gambling information. Requests may be reviewed under the applicable account and responsible gaming procedures. We may need to verify your identity before making changes to an account.
- Stop gambling and avoid making further deposits while you consider your next step.
- Use the responsible gaming controls shown in your account, if available.
- Contact the relevant support channel through the website if you need an account restriction or closure.
- Tell someone you trust and ask them to help you follow your plan.
- Contact a recognised Australian gambling support service or health professional for confidential assistance.
- Seek urgent assistance through local emergency services if you or someone else is in immediate danger.
Responsible gaming is an ongoing process. Review your budget and playing habits regularly, particularly after a change in your income, personal circumstances or wellbeing. If gambling stops being enjoyable or begins to cause harm, stopping is the safest choice. Help is available, and asking for it is a practical step towards regaining control.